aliph
Gatsby Collection

Shipping & Delivery

Your order will be delivered to the address that you indicate during checkout. Once you have placed your order, it will take between 7-10 business days with Standard Shipping and 2-3 business days with Express Shipping for your package to arrive.

Express Shipping is available only for certain items and via UPS; you may choose this option during checkout.2 - 4 business days with Standard Shipping & 1-2 business days (within India) with Express Shipping for your package to arrive.

For International orders, it will take 10-15 business days for your package to arrive. Express Shipping is available only for certain items and via UBX; you may choose this option during checkout. Unless otherwise indicated, Standard Shipping is complimentary fro all orders above $150 while Express Shipping requires an additional fee of $20. Please note that deliveries must be signed for.

In-Store Collection

You may choose to collect the products in your order from one of our boutiques located in Chennai, India during the store's normal opening hours. We do not charge you for standard delivery when you have chosen to collect the products from one of our boutiques. If you are collecting the products in person, you will need to show the boutique a copy of your order confirmation email. We will hold the products you ordered at the store for (7) calendar days. Please note that in case of In-store collection orders, the boutique cannot deliver or arrange delivery to a different or additional address. Accordingly, the product shall be collected at the store only.

Locations

Gatsby Collection 34 Kakani Towers, Khader Nawaz Khan Road, Chennai. Ph: 9841182288

Gatsby Village, ECR, Neelangarai. Ph: 9094779090

Returns and Refunds

We hope that you'll love our products. In an unlikely event, if something isn't right, kindly let us know. You can exchange the same piece for another size(based on the availability) after getting in touch with our customer care regarding the return only for a legitimate reason.

The product must be unused, and in the same condition as you recieved it, in the original packaging with all tags and invoice attached.

The reason for the return must be informed within 5 days of your order delivery, else the product will be considered sold.

After intimidating us, the product must be returned to the brand within 14 working days.

Inform us by mail: info@gatsby.in for initiating a return which has to be done from your end and await a confirmation from our end before you return the product.

Important note:
All the products in our website are non-refundable.
The brand has sole rights to accept or deny a return.
We are unable to accept returns of the following products:
Sealed products that are opened during delivery where return of such products in unsuitable for health and hygiene.

Products that are made to your specifications

Products that have become inseparably mixed with other items after delivery.
Once you have placed your order, it will take 7-14 days to be delivered. And express shipping is available on request for few products. Kindly get in touch with the brand regarding the same.


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